Software as a Service
Recently I happened across Chris Anderson’s new book, “Free.” It discusses how digital content of all types tends to gravitate toward becoming ‘free,’ or, as inexpensive as to not be worth measuring. Rather than do a ‘review’ I want to look at my own experiences and how they compare to being ‘free.’
As the consumer of SaaS, you need to consciously plan for service disruptions. Can you protect yourself if the failure occurs locally, or at the service provider’s end? What about outages of various durations?
Generally considered Universally True: It costs more to get a new customer than to keep an old one. Why is it then, so many service providers neglect their old customers? The ones already paying their bills?
JT Pedersen adds a few of his own suggestions on things to consider, when selecting a vendor…or business partner for that matter. Items like References, Financial Strength, Training, MSA and SLAs.
So you’re considering a move to the Cloud. Here are some things to think about as you consider your first application to be moved.
