If it weren’t for being willing to take a risk, albeit a teensy-weensy one, along with the ability to convince others to follow, a great time that was…would have never been. Being a leader isn’t just about title and position. Most often, it’s about seeing an opportunity and being open to take advantage of it.
The world around us continues to evolve; nothing new there. But many organizations, even as they change what they look like, have largely stayed the same inside. Social, technical, global evolution has now come so far organizations simply have no choice but to finally begin changing who they are inside.
Linchpin: The world has changed. Permanently. We can struggle to maintain status quo, or, at least contemplate the options Seth presents.
Ever wonder why customer service just plain sucks in so many cases? Ever wonder why? Perhaps you’ve been just so amazed, like ‘made your whole day’ amazed, when you actually receive good customer service?
“How We Decide,” has innumerable applications for every day life. I encourage you, whether a golfer, musician, business leader, or motorcyclist, to read the book. You might find it worth while to spend some time thinking, about your thinking.