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The 4 Pillars of Change—Part 4

Data forms perhaps the least appreciated, least visible Pillar of Change. Data often is the very essence of many companies, particularly in today’s software/cloud/internet driven world, defining their very value.

Imagine: You drive to a hardware store you have never visited before. There are products in the store. You, the consumer are now there. But there are no established relationships and neither your or the product know of the other.

The 4 Pillars of Change—Part 2

Discovering and unraveling the processes within an organization can be among the most thankless, gnarly, investigative activities one can undertake. The effort can also be among the most important, and is one of the 4 Pillars of Change.

After all, every single process in an organization must have a customer. Without a customer, a process has no reason for being.

The 4 Pillars of Change–Part 1

Robert Byrne (1930) famously stated, “Everything is in a state of flux, including the status quo.” Businesses change if only to keep apace of the changing world swirling about them. Most of that change is incremental over time.

After more than 20 years’ experience in the software industry, I have been through a lot of change. The changes I have experienced, sometimes painfully, are foundations of my own approach toward managing change…large or small.