Date: February 22, 2012

Author: JT

Tags: , , , , , , ,


Quality: It’s More Important than Quantity

The quality you—elect—to provide your customer speaks to the nature of—relationship—you plan to have with that customer.

What businesses need to get back to is understanding that the quality of interaction forms the bedrock upon which future relationships are formed. Treat your customers as a commodity, they’ll treat you the same.

Date: March 21, 2011

Author: JT

Tags: , ,

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Using Google alerts?

If you maintain an online presence, you need to consider using Google alerts. In this article JT provides brief overview and examples.